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Process Mapping
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Process Mapping

When: Thursday, July 25, 2019
Where: PRA Health Sciences Laboratory
10836 Strang Line Road
Lenexa, Kansas  66215
United States
Contact: Alex Erwin

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Join BioKansas and K-State Olathe for a Process Mapping Workshop on Thursday, July 25th!



This workshop will be hands-on and invite participants to use the practices being taught in-class to get an edge on implementation. To make the training more impactful, participants are encouraged to bring an actual process they would like to improve upon during the class.

By the end of the course, participants will be able to:

  • Follow a step-by-step method to create useful process maps of your work
  • Know when to use process design to make improvements
  • Apply flowcharting techniques at different levels: System, sub-system, process and task
  • Analyze process maps and charts for streamlining and improvement opportunities
  • Understand how process mapping is used to clarify roles and responsibilities
  • Gain confidence understanding these terms and concepts: business process management and tools (software, swim lane process mapping etc.), 5 Why root cause analysis tool, Fishbone root cause analysis tool, metrics planning, RACI, and SIPOC

You will benefit from process management if you:

  • Want to know how to map and improve a business process
  • Need a consistent method to document processes
  • Need to reduce costs and improve margins
  • Want things to be done right the first time and avoid constantly fighting fires



Space is limited so register today!
 Deadline to register is July 22nd.


About the Instructor:

Doug Von Feldt has more than 20 years of experience leading projects and change initiatives in industries including manufacturing, distribution, education and retail. He has held senior leadership positions including chief information officer at two different organizations, along with other leadership roles in the areas of continuous improvement, innovation, project management and operations.

Von Feldt provides consultation services to organizations to help them implement continuous improvement, project management and innovation programs and has worked with life science companies like Cargill and Abbott Labs. Additionally, Von Feldt consults with small businesses and startups to identify activities and capabilities that will differentiate them in the marketplace. 

He earned a bachelor's degree in computer information systems from Washburn University and was recognized as a Lean Six Sigma Master Black Belt by Washburn. Von Feldt is a contributing author to the book Next Level Supply Management Excellence: Your Straight to the Bottom LineĀ® Roadmap (J. Ross Publishing). 



Thanks to our host, PRA Health Sciences!


Cancellations less than 10 business days prior to class start date will not be eligible for refund. Cancellation requests must be sent via email to